Manually reported: Service Interruption: Connectivity issues
Updated
Apr 24, 2026 at 5:22am UTC
Update: Network instability continues. Latency fluctuated between 600ms and 1600ms with constant 90% packet loss at the provider's gateway. The issue remains outside of our server's internal configuration.
Affected services
Updated
Apr 24, 2026 at 4:00am UTC
Status: Infrastructure access issue
The server is responding to pings, but all management ports (SSH, VNC) are currently blocked by the hosting provider's firewall, likely due to automated resource protection. We are waiting for a manual resolution from the support team. No data loss is expected.
Affected services
Created
Apr 24, 2026 at 3:25am UTC
Status: The server is currently in "Suspended" status in the hosting panel.
Symptoms: SSH connection is rejected, Guest Agent is not responding, and all services (Sharkey, Matrix, Forgejo, Wiki.js) are offline.
Suspected cause: Possible resource exhaustion (OOM/IO Wait) leading to automated suspension by the provider or hosting-side technical failure.
Actions taken: Support ticket submitted to Senko Digital. Awaiting response.
Affected services